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  1. Knowledge Base
  2. Troubleshooting and Maintenance

Troubleshooting and Maintenance

Sensors, Wheels and Brushes Issues

  • How do I fix a persistent LiDAR sensor error on my bObsweep robot?
  • My robot vacuum's side brush is not turning even though it is clean.
  • My bObsweep robot vacuum's brushes spin but it doesn't move or go to the charging station.
  • My robot vacuum is spinning in circles and showing a wheel error, even though the wheels are clear.

Robot Performance Issues

  • My robot is not mopping even though it charges and vacuums fine.
  • Why is my Bobsweep robot not using water from the tank during mopping?
  • How can I fix my robot's loss of suction and layout issues?
  • Why is my robot vacuum making a loud noise?

Charging and Power Issues

  • My Bobsweep is not emptying correctly and shows a blinking red light.
  • My robot is not charging properly.
  • My robot is not charging when I place it on the docking station.
  • My robot vacuum is not charging or responding to any commands.
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