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Checkup Test - bObi Pet

If bObi is not working as she normally does or repeatedly running into a certain error, you may want to perform a checkup test to identify the cause of the issue. If bObi does not produce the results as described during this test, please contact our support team at support@bobsweep.com for further assistance.

Turn bObi's side power switch OFF and bring her close to her remote.

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Press and hold the remote's OK button while at the same time flipping bObi's power switch ON.

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Continue holding down the OK button. The GO!, WAFFLE, and JUICE buttons on bObi’s cover will start flashing.

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While still holding down the OK button, press the flashing WAFFLE and JUICE buttons on bObi's cover.

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When bObi chirps twice, you may release the OK button, and the digits on bObi's remote will all become zeroes. While in checkup mode, the three buttons on bObi’s cover will remain on, and the 5 LED lights above the buttons will flash sequentially.

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Test Mode 0000: Floor detection sensors

Remove bObi’s side brush before testing her floor detection sensors.

While bObi is on the floor, numbers 1 - 4 at the top of her remote should be underlined to show that bObi’s floor detection sensors are working.

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If you lift bObi up, the lines under numbers 1 - 4 should disappear and new ones should appear underneath the numbers 5 and 6.

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This means that the left and right wheels are off the floor and that the floor detection sensors are working properly.

Test Mode 0001: bObi’s Firmware Version

While in test mode 0000, press LEFT on bObi's remote.

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The number 0001 will appear on the test mode indicator.

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 The main 4-digit number on the screen indicates bObi's firmware version.

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Test Mode 0002: Battery

While in test mode 0001, press LEFT on bObi's remote.

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The number 0002 will appear on the test mode indicator.

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In this mode, the main 4-digit number on the screen indicates the voltage of bObi’s battery in millivolts. Under normal circumstances this number ranges between 1400 and 1600.

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If the number on the screen is 0000, this means bObi’s battery is not working or has a loose connection. Open the battery compartment and check the battery.

Test Mode 0100: Wall detection and touch sensors

While in test mode 0000, press RIGHT on bObi's remote.

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The number 0100 will appear on the test mode indicator.

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Use a white, flat surface (such as a sheet of paper) to imitate a wall in front of bObi. Drag the imitation wall from the left side of bObi's bumper around to the right side until you reach the power switch. Numbers 1 - 5 on the remote will become underlined one by one as you do this. Ignore the numbers on the large 4-digit number in the middle of the screen.

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To test bObi’s touch sensors, press on the left side of the bumper and the number 6 will be underlined.

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Do the same to the right side and the number 7 will be underlined.

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Test Mode 0200: Usage counter and bObi blOck

While in test mode 0100, press RIGHT on the remote.

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The number 0200 will appear on the test mode indicator.

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The main 4-digit number on the remote's screen indicates the number of times bObi’s battery has been charged.

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You can also test bObi blOck in this mode. Bring bObi near a blOck that is synchronized with her. If bObi recognizes her blOck, number 5 on the top of the remote will be underlined.

If the number 5 is underlined and bObi does not recognize the blOck when tested, contact our customer care center, as bObi may need to come in for a checkup.

Test Mode 0300: Left wheel

Flip bObi over onto a flat surface. While in test mode 0200, Press RIGHT on her remote.

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The number 0300 will appear on the test mode indicator.

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As soon as she enters test mode 0300, bObi’s wheels should start to drive forward, her brushes should move, and her vacuum fan should start to work.

Numbers 1 and 3 at the top of the remote should be underlined, indicating that both the left and right wheels are working.

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In this mode, the main 4-digit number on the remote’s screen indicates the current of bObi’s left wheel. Normal current ranges between 0020 and 0110.

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Test Mode 0301: Right wheel

While in test mode 0300, press LEFT on the remote.

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The number 0301 will appear on the test mode indicator.

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Numbers 1 and 3 should still be underlined.

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The main 4-digit number on the remote’s screen indicates the current of bObi’s right wheel. Normal current ranges between 0020 and 0110.

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Test Mode 0302: Brush motor

While in test mode 0301, press LEFT on the remote.

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The number 0302 will appear on the test mode indicator.

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The main 4-digit number on the remote’s screen indicates the current of bObi’s main brush. A normal current for the brushes is below 0300.

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Test Mode 0303: Vacuum motor

While in test mode 0303, press LEFT on the remote.

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The number 0303 should appear on the test mode indicator.

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The vacuum motor should start working, and the main 4-digit number on the remote’s screen indicates the current of the vacuum motor. Normal current ranges between 0160 and 0250.

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Test Mode 0400: Charging station

While in test mode 0303, press RIGHT on the remote.

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The number 0400 will appear on the test mode indicator.

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The main 4-digit number on the remote’s screen should read 0000 when bObi is not on her charging station.

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Place bObi on the charging station, and a number between 0400 and 0800 should appear in place of the zeroes.

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When you are finished with the test, flip bObi’s side power switch OFF to leave checkup mode.

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When you switch bObi back ON, she will return to her normal working mode.

 

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  • Avatar
    Amanda Miller

    Still not working; still only running for about 5-7 seconds and after completing the chk up test which revealed numbers 0076 instead of 0400-0800. Does this have anything to do with her not working properly????'HELP

  • Avatar
    Amanda Miller

    The numbers 0076 had to do with Bobi pet charging station chk up test

  • Avatar
    Amanda Miller

    She is still fairly new.

  • Avatar
    Media Relations

    Hi Amanda, thanks for reaching out! No worries, if you notice something unusual with bObi in her checkup test, just email support@bobsweep.com and we'll fix the problem. :)