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Emptying Dustbin - Bob PetHair

Bob loves to collect dust and dirt off of surfaces, but if he gathers too much, he may choke! It is best to empty Bob’s dustbin weekly if you are using him on a regular basis.

Press the small silver button on Bob’s back, and his dustbin will pop out.

Pull down the transparent door on Bob’s bin and empty its contents.

Replace the transparent door and slide the dustbin back inside Bob.

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  • Avatar
    Janet McDonald

    I emptied the dustbin, but continue to get the error message. What should I do?

  • Avatar
    Media Relations

    Hi Janet! Bob has different solutions for each of his trouble numbers. You can find the right one at the link here: https://bobsweep.zendesk.com/hc/en-us/articles/210207888-Trouble-Numbers-Bob-PetHair

    If after doing the recommended steps Bob is still displaying a trouble number, then he may need to visit the bObsweep hospital. Not to worry! A customer service representative can walk you through the whole process. You can contact them at support@bobsweep.com or 1-888-549-8847.