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Resetting Mainboard - Bob PetHair Plus

If you notice Bob acting erratically, yet the results of his checkup test are normal, then you may need to reset his mainboard.

To set Bob's mainboard:

  • First, flip Bob's power switch OFF.
  • Unplug the power adapter from his charging station, and plug it directly into the inlet on Bob's side. Bob's screen will light up, and his battery bars will flash.

  • Wait 2 hours before unplugging Bob from his power adapter and flipping his power switch back ON.

By now he should feel refreshed and ready to tackle the next cleaning adventure!

Have more questions? Submit a request
  • Avatar
    Linda Winters

    I did this and now Bob only goes 4 ft. And then quits.


  • Avatar
    Media Relations

    Hi Linda, sorry to hear your Bob's having some trouble! I'd recommend reaching out to our support team. They'll help you out with the next troubleshooting steps. We can be reached at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday-Friday 9am-5pm Pacific Time.